This week is most probably the most exciting one for all the gamers across the globe. Next-gen consoles are launching as pre-orders start to pour in so that fans can anticipate the beauty from the get-go. The Xbox Series X is already out, and with that number of games that are now enhanced and play much smoother on more powerful hardware. However, there’s a little problem that started swirling on social media.
It appears that the Xbox Series X is having a faulty disc drive, a unit that is supposed to read old Xbox video games discs, which are supported through backward compatibility.
My new @Xbox has now turned into a mechanic machine gun or a metronome.. great start to next gen! Never had any issues with Xbox at all before.. @XboxSupport pic.twitter.com/N85LjyHn0b
— Ryan (@RWillows) November 10, 2020
It’s not only one user that reported this issue. Everyone that has this problem is currently seeking help from Microsoft, as they’re unsure if their new Xbox Series X’s disc drive is defective or not. Multiple others have reported the same issue:
I have an even worse problem 🙁 What would be the best way to get a replacement pic.twitter.com/546UloBRkr
— drknickel (@drknickel) November 11, 2020
I think my #XboxSeriesX might have a defective disc drive. I've tried inserting a few different compatible games (both Xbox One & 360) & the drive won't let me insert it. Nothing is in there (to my knowledge). I just set it up.
Any help is appreciated! 😊 pic.twitter.com/2r1mQkYSLY
— Travis (@Travless_) November 10, 2020
Some people have suggested put their consoles horizontally or vertically and try to put the disc again. However, it seems that the console’s positioning doesn’t help either.