Update #2: EU servers are up and running.
Update #1: AGS Community Manager has already stated that Amazon Games is working on community-demanding features and issues Lost Ark currently deals with:
- EU QUEUES
- Server transfer
- Power Pass functionality
- Gold Seller spammers
- Fraud protection changes
- Matchmaking Issues
- Crystalline Aura functionality
Amazon Games and Smilegate RPG just announced new Lost Ark Central EU Server maintenance coming in 2 hours from the time of this writing. The maintenance period is supposed to start at 00:00 CET / 23:00 UTC and will last for approximately two hours. Judging by the recent actions by Amazon Games and Smilegate RPG, it’s evident that the EU region is still struggling and cannot find its ground.
Issues such as long queue times, Crystalline Aura and in-game Store not working, matchmaking issues are expected to be the main focus of this upcoming server maintenance. While the developer hasn’t stated any details about the maintenance, we’re expecting to see a server improvement in the coming day. Considering it will be a regular Monday, servers should naturally improve, aside from the maintenance.
Nevertheless, the launch of the EU West region has done nothing regarding the issues plaguing the EU region since its launch, and it didn’t manage to balance the player base. Hence, a character transfer option might be the next most reasonable step provided by Amazon Games and Smilegate RPG. Only under a rare occasion may players decide to start from scratch on a new server, especially after investing hours in the early stage of the game.