Update: Trainers, Niantic and Pokemon Go announced compensation bonuses for the Facebook login issue, but unfortunately only Friday Pokemon Go Fest: Seattle ticket holders get compensation. You can learn more here.
Update: Trainers, the Facebook login issue is now fixed. Do you think Niantic should compensate?
Previous Story: Trainers, it looks like there are some issues with Facebook login.
Pokemon Go players are reporting Facebook login issues, and it seems like it’s not the game’s fault, it’s Facebook’s servers. Some players reported that they were booted when in Raid, and lost their Raid Pass.
What’s even more interesting is the fact that Niantic and Pokemon Go announced the Global Challenge and players are not able to access the game. We must complete 15,000,000 Raids, but with the issues, players are not able to join Raids and complete the task.
Pokemon Go players are getting the following message when trying to login in via Facebook:
“App not active: This app is not accessible right now and the app developer is aware of the issue. You will be able to log in when the app is reactivated.”
We reached out to Niantic and Pokemon Go, so fingers crossed for a fix ASAP. Until then, we recommend trying Google login.
Are you experiencing the same issues? Let us know in the comments below.
yep, having this issue right now
My account is only hooked to my FB this is drastically annoying. I hope they fix soon
I got the same problem. Can’t login and was kicked while s Raid.
Yes. Having this problem. Very annoyed!
Just got the message, I uninstalled and reinstalled the game and took the app of Facebook hopeing I could reconnect it all but nothing. I hope I haven’t just fudged up my account
Same
Just fixed!
Same here. I’m playing over Mexico. Same issue.
Exactly the same problema here, hope its fixed really soon
Yes having this issue now
Also having this issue. Very frustrating. First thing I will be doing when I get back in is linking other login methods.
Has anybody found a fix for this? I Bofreaking hate this brungles.
It’s a Niantic issue it will fix soon cause pokefest
Its a facebook issue because other ways of logging in work fine
Same thing here and only connected with facebook….
Same issue for the past 30 minutes. I just want to raid 🙁
Only connected with Facebook-cannot connect with Google. Have passes for GoFest-PLEASE FIX!
Yep. Down for 2 hours so far
Yes experiencing the same problem
Same here
same for me!
Yeah, getting “Unable to authenticate. Please try again.”
I have the same problem
Alguien pudi entrar ?.
Me too, ooof, this is so disappointing right now!
Same here good job Facebook shitaverse
Error
App not active: This app is not accessible right now and the app developer is aware of the issue. You will be able to log in when the app is reactivated. same!
Cmon Zuckerberg, for all the money you make selling your users’ personal data, the least you could do is have the servers to let us Pokémon goers log in for go fest
I just got to see a 100IV shiny dialga just threw my ball and got booted so not only have I lost my raid pass I’ve also just lost a shiny legendry Facebook sure picks its timings this needs to be sorted
I just get the message saying Failed to Authenticate. Tried the usual e.g. rebooting the phone and stuff….
I do also have this problem
Im so sad what am I suppose to do at work lol
It’s back up
Just fixed! Try again.
I was just able to log in after several hours of getting the error message!
I just back in…through FB…thank the Gods!
Deu o mesmo erro comigo mas consegui fazer o log in com o Google.
Compasation should be for everyone not just the people who purchased a ticket for Seattle. I think that it’s stingy only curtain people get it.
Of course , it caused a time-wasted for us to catch shiny Pokemons!
Yes I did have issues, it’s lucky I synced my account up to my apple account