NewsPokémon GO

Pokemon Go Facebook Login Issues

Update: Trainers, Niantic and Pokemon Go announced compensation bonuses for the Facebook login issue, but unfortunately only Friday Pokemon Go Fest: Seattle ticket holders get compensation. You can learn more here.

Update: Trainers, the Facebook login issue is now fixed. Do you think Niantic should compensate?

Previous Story: Trainers, it looks like there are some issues with Facebook login.

Pokemon Go players are reporting Facebook login issues, and it seems like it’s not the game’s fault, it’s Facebook’s servers. Some players reported that they were booted when in Raid, and lost their Raid Pass.

What’s even more interesting is the fact that Niantic and Pokemon Go announced the Global Challenge and players are not able to access the game. We must complete 15,000,000 Raids, but with the issues, players are not able to join Raids and complete the task.

Pokemon Go players are getting the following message when trying to login in via Facebook:

“App not active: This app is not accessible right now and the app developer is aware of the issue. You will be able to log in when the app is reactivated.”

We reached out to Niantic and Pokemon Go, so fingers crossed for a fix ASAP. Until then, we recommend trying Google login.

Are you experiencing the same issues? Let us know in the comments below.

If you are a video game developer and you have a submission to make, you can mail us at

Dejan Kacurov

Hello everyone! My name is Dejan, but you can call me Mr.D. I enjoy all video games, especially Apex Legends, Pokemon Go, and Spider-Man. A husband and father of two who also goes to the gym often and does Crossfit. I got inspiration for gaming exactly 8 years ago, and I've been writing gaming news for 7 years. I hope that you will find all the answers to your questions regarding gaming on our site. Stay healthy, and love each other!


  1. Just got the message, I uninstalled and reinstalled the game and took the app of Facebook hopeing I could reconnect it all but nothing. I hope I haven’t just fudged up my account

  2. Also having this issue. Very frustrating. First thing I will be doing when I get back in is linking other login methods.

  3. Only connected with Facebook-cannot connect with Google. Have passes for GoFest-PLEASE FIX!

  4. Error
    App not active: This app is not accessible right now and the app developer is aware of the issue. You will be able to log in when the app is reactivated. same!

  5. Cmon Zuckerberg, for all the money you make selling your users’ personal data, the least you could do is have the servers to let us Pokémon goers log in for go fest

  6. I just got to see a 100IV shiny dialga just threw my ball and got booted so not only have I lost my raid pass I’ve also just lost a shiny legendry Facebook sure picks its timings this needs to be sorted

  7. I just get the message saying Failed to Authenticate. Tried the usual e.g. rebooting the phone and stuff….

  8. Compasation should be for everyone not just the people who purchased a ticket for Seattle. I think that it’s stingy only curtain people get it.

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