Home > News > Troubleshooting Steps For iOS And Android Users, Make Sure Your Pokemon Go App Is Up To Date

Troubleshooting Steps For iOS And Android Users, Make Sure Your Pokemon Go App Is Up To Date

A lot of Trainers have had problems signing in, receiving an error message when assigning a Pokemon to a Gym, the “Error” banner when entering a Raid Battle, not receiving the Defender bonus and more. In order not to experience these issues anymore, just follow the simple steps below.

pokemon go troubleshooting steps

For those who are using an iPhone and are signing in into Pokemon Go using Google Account, the first thing that needs to be done is to check if the Pokemon Go app is up to date. Then:

  • Check your internet connection
  • Use Automatic System Time
  • Clear Safari data
  • Uninstall and reinstall Pokemon Go
  • Reconnect Google’s access to Pokemon Go

For those who use iPhone and Pokemon Trainer Club to sign into Pokemon Go, first thing is to check if the app is up to date. Then:

  • Check your internet connection
  • Use Automatic System Time
  • Clear Safari data
  • Uninstall and reinstall Pokemon Go

Android users who are using a Google Account to sign into Pokemon Go, the first thing is to see if their Pokemon Go app is up to date. Then:

  • Check your internet connection
  • Use Automatic System Time
  • Clear Pokemon Go app data and cache
  • Check data restrictions
  • Uninstall and reinstall Pokemon Go
  • Reconnect to Pokemon Go
  • Remove your Google account from your device

Trainers who are using Android and Pokemon Trainer Club to sign in, make sure the app is up to date. Then:

  • Check your internet connection
  • Use Automatic System Time
  • Clear Pokemon Go data and cache
  • Check data restrictions
  • Uninstall and reinstall Pokemon Go

For more details, please visit the official Pokemon Go Support and find out more.

Previous

Next

About Dejan Kacurov

Hi, gamers! You can call me Mr. DComplex. I’m a gamer, a hardcore gamer. My favorite genres are Action RPG and MMORPG. At the moment I’m using my PC as my only gaming platform. But, who knows, Angel might get me a PS4 Pro soon.

Check Also

One of the most popular Twitch Streamers, DrDisrespect, admits to Infidelity, Fans Disappointed

Sadly, it’s not nice to hear about someone’s private life. But, when it comes to …