The development has been slowed down, all because of the toxic behavior.
Kaplan, in the latest Overwatch developer update video called Play Nice, Play Fair, he addressed an issue which torments the Overwatch community: “The rising tide of toxicity or bad behaviour in the game versus what are we Blizzard going to do about it and what are we as a community together going to do about it”.
Blizzard has been fighting with the dangerous Overwatch players, and all because of that, is toughening its stance on bad behavior. Sometime last month, Kaplan put a roadmap for triggering bad behavior in-game.
After doing some explaining about the effort Blizzard put in to tackle poor in-game behavior, Kaplan appealed to the community to take a deep look inward. He also explained that the team is spending an enormous amount of time and resources to punish people, instead of working on new game content.
“The bad behavior is not just ruining the experience for one another but the bad behavior is actually making the game progress at a much slower rate,” stated by Kaplan.
It looks like Blizzard has a lot of work to do when it comes to dealing with this type of behavior. Kaplan has admitted that the reporting feature on the consoles is not perfect, but he said they are working on it. Right now, the players receive emails about a report they have made if it results in disciplinary action.
He also wanted to address the ones who think that the reporting feature does nothing, saying that this is far from the truth.
“Today in Overwatch we have taken disciplinary action against over 480,000 accounts, and 340,000 of those were a direct result of players using the reporting system,” said Kaplan.”There’s not going to be a moment where we have a magic patch in Overwatch that makes bad behavior go away, but it is a continual process that we are very dedicated to fixing and improving.”