Trainers, the 10th in a row Community Day event of 2019 went live on October 12 and we received reports from all over the world that Flygon didn’t learn the CD move Earth Power.
Trapinch Community Day went live on October 12 featuring 3x Catch XP, 3-hour lures, new shiny forms and exclusive move Earth Power (Flygon Only).
Many players experienced server issues, and some didn’t obtain the exclusive move Earth Power.
Niantic acknowledged the mistake and those players who didn’t learn the exclusive move after evolution will receive 5 Incense as satisfactory compensation.
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Can you please publish Niantic’s direct support email? I haven’t been able to find it. One of my Flygon did not receive earth power. Thanks!
Thanks for your comment. Here is the email pokemon-go-support@nianticlabs.com. Looking forward to a positive answer! Good luck!