Trainers, the fourth in a row Community Day event of 2019 is over and it seems like some players didn’t have a great time during the event. Many players experienced server issues, while some didn’t obtain the Exclusive Move Outrage.
April’s Community Day event went live on April 13, featuring Bagon as the Special Pokemon, 3-hour Lures, 3x Catch XP and new Special Move for Salamance – Outrage.
During the 3-hour event, there was a server issue and Niantic extended the Community Day event and the time to get the Special move by one hour.
Trainers, we're still working on resolving the server issues. We have extended Community Day for an extra hour for the affected time zones (GMT+8, GMT+9 and GMT+10). https://t.co/tghRxFXeMp
— Niantic Support (@NianticHelp) April 13, 2019
This didn’t help and players didn’t obtain the Special Move Outrage.
Niantic acknowledges the mistake and is now giving:
- 1 Premium Raid Pass
- 3 Lucky Eggs
- 1 Star Piece
- 1 Incense
as satisfactory compensation and you can find the confirmation email from Niantic Support below.
What are your thoughts on this compensation? We would like to hear from you, so please let us know in the comment section below.