Update April 27, 2021: It seems like players are not able to sign in again and it shows the same network error code WS-37398-0, WS-37403-7, WS-116415-8.
Update: Servers seem to be up and running again.
Update December 3, 2020: PlayStation Network is down worldwide, and players report seeing the following error codes WS-116415-8 and WS-37398-0. The official site says that all services are up and running and they are currently working with ISPs to manage download traffic.
We are currently investigating the issue and more details will be revealed soon.
Update: The PlayStation Network issue is now fixed and you can now sign in and enjoy playing your favorite game.
Previous Story: PlayStation users are reporting of seeing two error codes, WS-37398-0 and WS-37403-7 when then try to sign in on their PlayStation consoles.
The first issue of this kind was reported nine days ago and Sony fixed the ‘bug’ during the same day.
This time, when you turn on your console (in my case PS4 PRO) and try to open/start to play a game it takes you to an offline mode because of not being signed into PlayStation Network. Well, the interesting thing is that my account was never sign out as a play on the console 24/7 and no one has access to it, and it logs in to PS4 automatically.
I checked the Sign-in option under Account Management and I was logged in. I logged out and the same code, for some WS-37398-0 and some WS-37403-7 popped up. I tried to log in several times but without a positive outcome.
Some users might even get a message that they don’t have a PS Plus when they do, so don’t stress out, this looks like a bug and hopefully, Sony will fix it soon. It seems like there is an issue with PSN and there is no official confirmation yet.
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